connectEDspace - support for young people

Young people can face all sorts of pressures – including problems at school, with friends or at home.
connectEDspace is a website by Relationships Australia Victoria (RAV), dedicated to young people to help provide all the information they need to deal with the stuff they go through each day.

Aboriginal Family and Relationship Support

RAV provides support to Aboriginal and Torres Strait Islander families and individuals to help strengthen family relationships.

Counselling provides an opportunity to talk with a professionally trained person to discuss couple issues, conflicts with friends, relationship breakdown, parenting, domestic violence, anxiety, depression, grief, sexual problems, childhood sexual abuse, stress and work related tensions and disputes.


Relationships Australia Victoria has been funded to provide support to people contemplating or going through the National Redress Scheme.

Redress Support Services are available for people who have experienced sexual abuse as children (under the age of 18 years) in institutional contexts before the commencement of the Redress Scheme on 1 July 2018.

Support services aim to be accessible, inclusive and considerate of the varied needs of people who have experienced institutional child sexual abuse.

Practical support

Practical support includes providing information about the Scheme, assisting clients to complete the Scheme’s application form, and supporting people to access other appropriate services such as legal and financial counselling or other community services.

Emotional support

Emotional support includes providing brief counselling, case management, professional supervision and similar arrangements to provide people with a safe environment to engage with the Scheme.

Support services can play a key role in managing client expectations about the Scheme by providing clear information about what the Scheme is, how it can be accessed and what a person can reasonably expect through the process of applying and potentially accepting an offer of redress.

Services can also support people who clearly do not fit the parameters of the Scheme with referrals to more appropriate supports. Services may assist affected family members where they think it is in the best interest in meeting the critical needs of the client.

Services are delivered across Victoria through face-to-face settings, outreach services and national telephone and/or online support to ensure accessibility for people across Australia who are engaging with the Scheme.

How do I get started?

For information, support or to make an appointment, please contact us via email or by calling our dedicated National Redress Scheme number - 1800 052 674. We will talk with you about your situation and what support you need, then refer you to the right specialist practitioner in a location that best suits you, who will provide you with ongoing support.

National Redress Scheme

The National Redress Scheme is the Australian Government’s response to the Royal Commission into Institutional Responses to Child Sexual Abuse. The Scheme offers acknowledgement and support to people who:

  • experienced institutional child sexual abuse before 1 July 2018, and
  • were born before 30 June 2010, and
  • are Australian citizens or permanent residents.

Redress is an alternative to seeking compensation through the courts. The Scheme offers three components of Redress:

  • access to counselling
  • a Redress payment
  • acknowledgement and recognition, for those who want it, through a direct personal response (a direct apology) from the institution responsible for the abuse.

The National Redress Scheme commenced on 1 July 2018. Applications for the Scheme will be accepted until 30 June 2027.

If you would like more information about the Scheme, please visit
or contact the National Redress Scheme by calling 1800 737 377.

The National Redress Scheme is open for enquiries from 8am-5pm local time, Monday to Friday (excluding public holidays). If you're calling from overseas, please call +61 3 6222 3455 and ask to speak to someone from the National Redress Scheme.

Redress Support Services are funded by the Australian Government Department of Social Services.

Reclaim Support Services

Relationships Australia Victoria was previously funded to provide Reclaim Support Services, including:

  • Specialist counselling and support for individuals, couples and family members.
  • Information and advice about the Royal Commission process.
  • Support in preparing to attend Royal Commission private sessions, including statement preparation.
  • Debriefing and support after attendance at Royal Commission private sessions.
  • Support at Royal Commission private sessions, when and where requested.

Relationships Australia Victoria will continue to support people who were abused and their families through our existing range of services. For general enquiries, please call 1300 364 277. For more information about Redress Support Services, call the number below.

Royal Commission Final Report

The Final Report and other publications from the Royal Commission are available to download from here. Content warning: Please be aware that many of these documents contain information and personal accounts of child sexual abuse which may be upsetting or triggering.

Statements and media releases

  • Submission: Relationships Australia Submission to the Senate Inquiry into the Commonwealth Redress Scheme for Institutional Responses to Child Sexual Abuse Bill 2017 & related bill: 2 February 2018
  • Statement: Response to the Conclusion of the Royal Commission into Institutional Responses to Child Sexual Abuse. 21 December 2017
  • Submission: RAV Response to the Royal Commission into Institutional Responses to Child Sexual Abuse Issues Paper 10 - Advocacy & Support &Therapeutic Treatment Services: 30 November 2015
  • Media Release: Reclaim Support Services: supporting survivors of child sexual abuse 25 May 2015